Buckley Loft Conversions Ltd Privacy Notice

Buckley Loft Conversions Ltd gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Buckley Loft Conversions Ltd registered office is at 50 Park Street Bridgtown Cannock WS11 0BT and we are a company registered in England and Wales under company number 3668849.

Information That We Collect 

Buckley Loft Conversions Limited processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is:-
• Name (Name’s)
• Date of Birth
• Home Address
• Personal Email
• Business Email
• Home Telephone Number
• Mobile Telephone Number
• National Insurance Number
• Passport Number
• Driver’s License Number
• Special Category Data (i.e. health/medical information.

We collect information in the following ways: –

Online: When completing a website enquiry form and by direct contact with the company via telephone or in person requesting a survey, where your name address telephone number and e-mail will be taken. Employment CV’s, if you apply for a position, or commence employment, we store your contact information, including Bank details and records of employment.

How We Use Your Personal Data

Buckley Loft Conversions Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –

We collect your personal data in the performance of an Enquiry, or Contract, and/or to provide the necessary services. Data is collected either by direct contact with the potential client (client’s) employee, or potential employee and the company by telephone, in person, or by completion of a website enquiry form via the internet. The information is collected to provide you with the relevant service or information you are interested in.

We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

Your Rights

You have the right to access any personal information that Buckley Loft Conversions Ltd processes about you and to request information about: –
• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete/ erase the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request a copy of the personal date we hold about you, request erasure of your personal data, or to restrict processing (where applicable) in accordance with the data protection laws. Request for access should be directed to: – The Data Access Request Administrator using the contact details:-
Mail: Buckley Loft Conversions Ltd 50 park Street Bridgtown Cannock WS11 0BT
Telephone: 01543 469996
E- Mail blc@loft-conversions.com

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
We aim to respond to requests within 28 days from receipt.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Buckley Loft Conversions Limited uses third-parties to provide services and business functions necessary for our operations concerned within the domestic construction sector, relating to the necessary procedures concerned during the construction process. However, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. We do not sell or pass on your data for marketing purposes.

Safeguarding Measures

Buckley Loft Conversions Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures.

We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect.
Processing of credit card payments is in line with PCI-DSS Payment Card Industry Data Security.

We have Security Technology including Firewalls and encryption to safeguard your personal details.

Buckley Loft Conversions Ltd utilises some products or services (or parts of them) that may be hosted/stored in non-EU countries] which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes of Website Hosting and email servers.

Therefore, when you use our website/send us an email/ the personal information you submit may be stored on servers which are hosted in non EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Buckley Loft Conversions Ltd, to protect your data and comply with the relevant data protection laws.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Buckley Loft Conversions Ltd], however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

Buckley Loft Conversions Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Marketing
CONSENT EXAMPLE

Occasionally Buckley Loft Conversions Ltd would like to contact you with the services/promotions that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting Buckley Loft conversions Limited directly.

LEGITMIATE INTERESTS EXAMPLE

Buckley Loft Conversions Ltd will occasionally send you details of services/promotions by email that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

Lodging A Complaint

Buckley Loft Conversions Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Mr John Davies
Buckley Loft Conversions Ltd
50 Park Street
Bridgtown
Cannock
WS11 1HX
01543 469996
blc@loft-conversions.com

Consent

Buckley Loft Conversions Ltd takes your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Notice. If you consent to us collecting and processing your personal data, please complete tick below: –

Cookie Notice

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information.

If you use the BLC website, we will store your information i.e. your IP address, timings of visits and a record of pages you have looked at. We do this using google Analytics. This does not personally identify you.

We also use social media plug ins to enable visitors to share pages on social networks.
Cookies are widely used to make websites work, or for more efficiency, and our site relies on cookies to optimise user experience and for features and services to function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.

Our website provides links to other websites which we feel might be of interest and beneficial. When you leave our website following the use of these links, we do not have any control over that website. Therefore, we cannot be responsible for your protection and your privacy of any information that you might provide whilst visiting. These sites are not governed by the Buckley Loft Conversions Privacy Policy Statement. You should always exercise caution and take the time to look at the appropriate privacy statement of the website concerned.
Changes to Privacy Notice:

Privacy laws are regularly changing. Our policies and procedures are under continual review. Should we make any significant changes in how we use your personal data we will contact you and if necessary request your consent.